FAQ
Frequently Asked Questions
1. What products does Brew & Sip offer?
We specialize in high-quality mugs, coffee cups, water bottles, and sports water bottles designed for daily use.
2. Where are you located?
Our company, BREWS N CRUISE LLC, is based at 1150 NW 72ND AVE TOWER 1, STE 455 #10115, MIAMI, FL 33126.
3. Do you offer international shipping?
Yes, we offer worldwide shipping. Delivery times and shipping rates vary based on location.
4. How long does shipping take?
Orders within the USA take approximately 7 days, while Europe takes up to 15 days.
5. Can I track my order?
Yes! You will receive a tracking number via email once your order is shipped.
6. What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and more.
7. Do you offer bulk discounts?
Yes, we offer discounts on bulk purchases. Contact us for more details.
8. How do I return an item?
We accept returns within 30 days. Items must be unused and in original packaging.
9. How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive your returned item.
10. Do you offer gift cards?
Yes! You can purchase digital gift cards in various denominations.
11. Can I cancel or change my order?
Orders can be modified or canceled within 24 hours of purchase.
12. Are your products dishwasher safe?
Yes, most of our mugs and water bottles are dishwasher safe.
13. Do you offer custom designs?
Yes! We provide custom engraving and design services for select items.
14. How do I contact customer support?
You can email us at brewsipshop@gmail.com.
15. Can I sign up for a newsletter?
Yes, subscribe to our newsletter to receive exclusive offers and updates.
16. Do you have a physical store?
Currently, we are an online-only retailer.
17. Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes, but some restrictions may apply.
18. What is your warranty policy?
We offer a 1-year warranty on select products. Contact us for details.
19. How do I use a promo code?
Enter your promo code at checkout to apply the discount.
20. Do you offer wholesale opportunities?
Yes! Contact us for wholesale inquiries.